Welcome to Elite Ecom ("we," "our," or "us"). These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services Overview

Elite Ecom provides eCommerce management, consultation, and related digital services for platforms such as Amazon, eBay, TikTok, Walmart, and Shopify. Service details, pricing, and terms are described on our official website and may vary based on your selected package or agreement.

3. Client Responsibilities

Clients are responsible for providing accurate information, maintaining active accounts, and ensuring compliance with platform policies (e.g., Amazon Seller Central, eBay, TikTok Shop, Walmart Marketplace). Failure to provide required access or information may delay or impact service delivery.

4. Payment Terms

All payments must be made in full before the start of service, unless otherwise agreed upon in writing. Payments are processed securely via Shopify or authorized third-party payment gateways. We do not store or have access to your full payment details.

5. Refund & Cancellation Policy

Due to the nature of digital and consultation services, all payments are non-refundable once service has commenced. However, Elite Ecom may issue refunds in special cases if agreed upon mutually before project initiation.

6. Intellectual Property

All materials, designs, content, and intellectual property displayed on our website remain the sole property of Elite Ecom. You may not reproduce, distribute, or modify any content without written consent from our company.

7. Confidentiality

Any information shared between clients and Elite Ecom (including business data, login credentials, and sales reports) will be treated as strictly confidential and used solely for the purpose of providing agreed services.

8. Limitation of Liability

Elite Ecom shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services, including platform account actions (suspensions, penalties, or restrictions) caused by third-party systems or client actions.

9. Termination

We reserve the right to terminate any service or client relationship at our discretion in cases of misconduct, non-payment, or violation of these Terms. Clients may also request termination of services with written notice.

10. Modifications to Terms

Elite Ecom may update or revise these Terms at any time without prior notice. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our website or services signifies your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts located in Lahore, Pakistan.

12. Contact Us

For questions about these Terms & Conditions, please contact us:

📧 Email: support@eliteecom.com
🌐 Website: www.eliteecom.com
📍 Business Address: Elite Ecom, Business District, Lahore, Pakistan